
How to Build SOPs for Your Agency (and Get Your Boss to Love You)
A Talk by Stacey Lake (CEO, Lawfecta)
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About this Talk
A successful agency runs on clear, repeatable processes—not chaos. Standard Operating Procedures (SOPs) help reduce errors, improve efficiency, and make training new employees easier. Paralegals who understand how to create and implement SOPs help their agency scale and operate smoothly.
In this session, you will learn:
- A step-by-step guide to documenting workflows in an easy-to-follow format
- How to create checklists and templates for consistency in legal operations
- The best tools for managing and updating SOPs
- How to ensure that SOPs are actually followed and improve productivity
Why This Matters:
Paralegals who can create and manage SOPs improve efficiency and reduce training time. This skill makes you a valuable leader in any agency.